Privacy Policy – XLBooster

At XLBooster, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit https://www.xlbooster.com/ or use our products and services.

This policy is designed in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

By accessing or using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Website.

Scope of This Privacy Policy

This Privacy Policy applies to information collected:

• Through our Website, including registration forms and contact forms;
• Through the use of XLBooster software, add-ins, and related services;
• Through emails, customer support, and other electronic communications with us.

This policy does not apply to information collected by third-party websites, payment gateways, or services that may be linked from our Website.

Information We Collect

Depending on how you interact with XLBooster, we may collect the following information:

• Personal Information: Name, email address, phone number (if provided);
• Account Information: Login credentials, license details, and purchase history;
• Payment Information: Transaction details processed securely by third-party payment gateways (we do not store card details);
• Technical Information: Device type, browser type, IP address, and usage data;
• Communication Data: Emails, support tickets, and feedback shared with us.

Purpose of Collecting Information

We collect and use your information for the following purposes:

• To provide, install, and manage XLBooster products and licenses;
• To offer customer support and respond to queries;
• To improve our software, features, and user experience;
• To send important updates related to products, licenses, and security;
• To share information about new features, offers, or training (you may opt out anytime);
• To comply with legal and regulatory requirements.

Data Security

We follow reasonable security practices to protect your personal information from unauthorized access, misuse, loss, or disclosure.

• Secure servers and encrypted communication;
• Limited access to personal data on a need-to-know basis;
• Use of trusted and compliant third-party service providers.

While we strive to protect your data, no method of transmission over the internet is 100% secure. Users are encouraged to protect their login credentials and use secure browsers and devices.

Payment Processing

XLBooster uses trusted third-party payment gateways to process online payments securely. These providers comply with applicable Indian regulations and industry security standards.

XLBooster does not store sensitive payment information such as credit/debit card numbers or CVV details on its servers.

Cookies Policy

Our Website uses cookies to enhance user experience and website performance.

Cookies help us:

• Recognize returning users;
• Maintain login sessions;
• Understand how users interact with our Website;
• Improve content and functionality.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features of the Website.

Analytics

We may use analytics tools (such as Google Analytics) to understand Website usage patterns. These tools collect non-personal information through cookies to generate reports that help us improve our services.

Google’s Privacy Policy can be reviewed at: https://policies.google.com/privacy

Disclosure of Information

We do not sell, rent, or trade your personal information.

We may disclose information only:

• To trusted service providers who assist us in operating our Website and services;
• When required by law, regulation, or legal process;
• To protect the rights, property, or safety of XLBooster, its users, or the public.

Your Rights

As a user, you have the right to:

• Access or update your personal information;
• Request correction of inaccurate data;
• Withdraw consent for marketing communications;
• Request deletion of your account, subject to legal and business requirements.

Changes to This Privacy Policy

XLBooster may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or complaints regarding this Privacy Policy or data handling practices, please contact us at:

📧 support@xlbooster.com

We are committed to resolving your concerns in a fair and timely manner.